Frequently asked questions

Got questions? I’ve got answers.

  • My office is located at 6800 Weiskopf Ave, Suite 150 McKinney, TX.

    I am located off 121 / Sam Rayburn Tollway just north of the tollroad in between Alma and Custer. I am 10 minutes away from Toyota, Legacy and Legacy West and just under 10 minutes away from Stonebriar. I serve Allen, McKinney, Plano, Frisco and surrounding cities. Being right off the highway make for quick and convenient access!

    I also offer telehealth therapy in Texas and Florida!

  • I connect with a HIPAA compliant platform through Zoom.

    I can do telehealth with anyone in the state of Texas or Florida. As long as you have a safe and private place to meet, you can save yourself the commuting time!

  • I offer in person therapy Monday - Thursday 8 am - 2:30 pm.

  • For 50 - 55 minute sessions, I charge $200. To complete EMDR individually, the minimum required is 50 minute sessions. My 40-45 minute sessions are available for $150. I offer discounts on the 50-55 minute sessions only for First Responders.

    Extended sessions are available in increments of 30 minutes for $100.

    EMDR intensive packages are available.

  • ​Adriana does not currently accept insurance and is private pay only. HOWEVER!!! I do accept HSA and FSA cards. 

    If you are looking to use insurance, you will find therapists available through platforms such as Psychology Today. You will be able to locate a therapist that works with your specific areas of concerns and one who takes your insurance. 

    If you feel strongly enough to work with Adriana but need financial assistance to afford the full rate, please contact  her directly and she can connect you to a non-profit organization that provides scholarships/grants for those seeking help (if available). ​

    You can also choose to meet less frequently, like every other week, or join a therapy or support group led by Adriana. 

    About Out of Network Insurance Benefits

    Most insurance plans provide In-Network AND Out-of-Network benefits.  You would need to verify your benefits by calling the Toll Free number on the back of your insurance card.

    Things to ask your insurance carrier: 

    1. Is Mental Health a Covered Service?

    Does your insurance plan cover any mental health benefits, even Out of Network? If so, what is the reimbursement rate for the following services: 

    90837 - 52- 59 minute session

    90834 - 38-51 minute session

    2.  Copay or Deductible?

    Is there a copay for sessions? If so, what is the SPECIALIST Copay? Therapists are classified as a specialist.

    3. How does my Deductible work?

    Is there a deductible that needs to be met? If there is a deductible, what is the amount? A deductible is the amount you are responsible for paying at 100% of the cost of the appointment before the insurance will help you offset the costs with coinsurance. Usually your Out of Network deductible/Out of pocket max tend to be higher than the In Network deductible/Out of Pocket Max. 

    After the deductible is met, does your plan subsidize a portion of the cost?

    Are there any limits on how many mental health sessions the plan covers during a Calendar Year?

    Providing a Superbill is not a guarantee of reimbursement. Please contact your insurance provider for further detail on you plans specific coverage for mental health benefits. 

    If you are interested in filing Out-Of-Network provider benefits, please be aware that your therapist will be required to provide insurance with a diagnosis that will become a part of your permanent health record.

    If you would still like to file with insurance for possible Out of Network reimbursement, you may request a Superbill which will provide you with a diagnosis and detail of sessions you have attended. You will be responsible for submitting the Superbill to your insurance provider for Out of Network benefits OR you can opt in to use Mentaya, a platform that does the work for you at a small fee. Although I partner with Mentaya, I do not receive any financial gains/kick-backs should you choose to file your claim through Mentaya. This policy is subject to change at any given moment at the discretion of each Licensed Professional Counselor. 

  • We get to know each other! I will gather as much information about what brings you to counseling and what goals you would like to set with our time together.

  • Each person has different needs, but I require my clients to visit weekly, or bi-weekly at a minimum.

    Weekly attendance will really help us focus on your goals in session, minimize distractions from external stress, and make noticeable progress.

    If you choose to do an intensive, we spend focused hours working towards progress more quickly without the weekly distractions.

  • Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to provide a good faith estimate of expected charges for items and services to individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a

    claim with their plan or coverage both orally and in writing, upon request or at the time of scheduling health care items and services.

    This form may be used by the health care providers to inform individuals who are not enrolled in a plan or coverage or a Federal health care program (uninsured individuals), or individuals who are enrolled but not seeking to file a claim with their plan or coverage (self-pay individuals) of the expected charges they may be billed for receiving certain health care items and services. A good faith estimate must be provided within 3 business days upon request. Information regarding scheduled items and services must be furnished within 1 business day of scheduling an item or service to be provided in 3 business days; and within 3 business days of scheduling an item or service to be provided in at least 10 business days.

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